Blue Water Benefits Administrators is committed to providing our clients and members a consistently positive experience, even during times of change. We have transitioned our employees to remote operations as much as possible for their safety and well-being. We have continued to pay claims and operate our call centers as we have previously due to our strong business continuity planning. Our top priority is ensuring that you experience no disruption of service in any way.

Coverage related to COVID-19

Many clients are electing to make changes to their coverage to reflect testing, diagnosis and treatment of COVID-19. We can also work with you to set-up telehealth or other services to support the care and convenience of our members. Our account management team can collaborate with you to help you determine what coverage changes you would like to make to your plan and can help you stay on top of the changing healthcare landscape.

If you need assistance with drafting communications to members about COVID-19 coverage we can help supply materials to help explain the coverage changes. Members should review all materials given to them by their employer. If a member needs care due to COVID-19, they should contact their Primary Care Provider (PCP), virtual care, a clinic or urgent care facility. Members should be encouraged to contact their PCP for care, direction and guidance as not to place an unnecessary burden on emergency department resources.

Suggested plan changes are based upon the Internal Revenue Service (IRS) allowing employers to cover all diagnostic and treatment costs associated with COVID-19 without meeting an HDHP deductible and without denying plan members’ and employees’ contributions to Health Savings Accounts (HSA). This information was published by the IRS as Notice 2020-15, at https://www.irs.gov/pub/irs-drop/n-20-15.pdf